Electrum is unique among electronic payment software developers in not only developing custom online transaction processing software applications, but offering the option of providing all functions necessary to operate the custom service. This means lower costs, speed to market, lower operational risk and improved quality of service. Depending on the services required for the custom transaction processing service program, services include but are not limited to:
Configuration of programs, service contract, fees, sales commission plans to implement electronic payment and loyalty services
Service promotion and advertising
Activation, installation, training and support of merchants and other transaction originators
Card plastics and packaging design, production, embossing, encoding and procurement management
Card and packaging distribution and point of issuance inventory management
24/7 web and operator assisted call center customer enrollment entry
Mail application data entry
Applicant identity, address, OFAC and bank account verification
Adverse action communications to declined applicants for credit services
Customer card personalization activation and shipment
Privacy and information security management and compliance
Authorization and processing systems housing and management
Payment settlement by ACH or invoice production and distribution
Merchant ACH settlement and reporting
Paper check remittance processing and account aging.
ACH reject representment and collection
Accounts receivable collection
Customer statement generation and distribution
24/7 IVR, web and operator assisted help desk support
Web based reporting and funds flow accounting and control
By using Electrum’s operational services, Electrum’s customers can concentrate on the important things like marketing, sales and account management. Bringing Vision to Value – Faster, Better and at Lower Cost – the Electrum Way
